We care about our customer's businesses and are committed to helping them succeed. Total customer satisfaction is our number one priority and our Customer Satisfaction System is designed to address issues quickly and effectively - before they become problems.
Our Customer Satisfaction team has the authority to resolve most customer concerns. In the rare event that your issue remains unaddressed, call Customer Satisfaction Hotline and you will be connected to someone who can assist them.
We want to ensure that the Gladtags buying experience - from initial order to final invoice - surpasses what our customers expect from the preferred supplier. That's why we routinely contact customers and ask them to tell us how we're doing.
We're grateful to all the customers who take a few moments to complete our telephone and written customer satisfaction surveys. Their feedback allows us to measure our performance and continually improve our service. Their comments and suggestions tell us we're doing well, let us know what we can do better and spark many of the new ideas, services and initiatives we introduce.
Please feel free to leave us feedback on how we are doing below!